Used to be a fan - not so much anymore. Users experience is that the game cheats and developers response is that users are not as good as they think. WRONG. Developer ignores the subjective user experience, which is just bad business.
Overall I like the game and have played thousands of games. I think the flaw in AI design is the 4 levels: easy, medium, hard, expert. The only way to pragmatically make these levels appear to act progressively more advanced is to choke or open the competitive advantage granted to the computer (in my opinion). Regardless, the end result is well described by hundreds of users and that is a bias that the game feels as if it has an unrealistic advantage. This can get tiresome.
The developer should spend some energy trying to address this common user observation because just as he asserts that his game does not cheat, I would like to assert that all of the users experiences cannot be dismissed either. So I believe there is room for improvement - but I also imagine it would be a tremendously difficult programming problem to solve.
pacer1234567 about Backgammon NJ, v5.3.4